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ELATEC is a worldwide leader in designing and manufacturing highly configurable RFID readers/writers and we are expanding our product manufacturing capabilities at our US Headquarters in Palm City, FL. If joining a growing and dynamic organization with a positive empowered culture sounds like a great fit, then consider joining our team!

As a Customer Service Representative you will be responsible for supporting our sales team by providing quotations, processing orders, etc.. This is an exciting role for someone looking to gain entry into the world of technology and looking for a chance for advancement in a fast-paced and growing company.

Customer Service Representative 

Palm City, FL

permanent

fulltime

Electronic industry

Duties & Responsibilities

  • Organized and able to process orders via email or phone
  • Detailed thinking, checking for data accuracy in orders and invoices
  • Excellent communication and customer service skills enabling you to successfully contact clients to obtain missing information or answer queries
  • Collaborative skills needed to liaise with the Logistics department to confirm timely deliveries
  • Clerical skills to provide and update sales and customer records
  • Computer skills to generate monthly sales reports
  • Willingness to convey key feedback from customers internally
  • Commitment to meeting or exceeding assigned targets, reporting any deviations
  • Commitment to staying informed regarding new products and features

Essential Skills, Experience and Qualifications

  • Demonstrated proficiency in Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint
  • Self-motivated and accepting the challenge of learning new office technologies such as Salesforce and Microsoft Dynamics NAV
  • Strong writing and communication skills (English required, second language a plus)
  • Ability to complete tasks with minimal supervision
  • High school diploma required
  • Proven work experience as a Sales Administrator or another relevant role
  • 2+ years’ experience in CRM software and Microsoft Office (MS Excel, particularly)
  • Strong knowledge of sales performance metrics and KPIs
  • Outstanding organizational and multitasking skills
  • Team-player mindset with high level of dedication to raising the bar for the whole team
  • Ability to prioritize work and succeed under deadlines

Benefits

  • Medical benefits that are effective immediately after successful completion of first 30 days
  • Dental and Vision benefits are available
  • We are offering paid vacation and company holidays
  • Our employees benefit from an additional accidence insurance
  • 401K with ADP Retirement Services: with company matching funds
  • Engaging and fun culture
  • Entrepreneurial and collaborative environment
  • Through our competitive benefits, development opportunities, and an inclusive work environment, we aim to create a positive empowered culture that our employees’ value
  • Interviews in times of Covid-19: We want you to feel save and secure when we get to know you. Therefore you have the choice between digital or on site. On-site interviews take place in a large, well-ventilated room with sufficient distance. Disposable masks and disinfectant are also available. If you prefer a little more distance, you can also get to know us digitally during a video conference

ELATEC Inc. is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled. During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.

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